Privacy Policy

PRIVACY POLICY

Victoria Hamilton Lifestyle
Last Updated: June 2026

Victoria Hamilton Lifestyle (“I”, “me”, “my”, “we”, “us”) is committed to protecting your privacy and handling your personal information responsibly, lawfully and transparently.

This Privacy Policy explains how I collect, use, store, process and protect your personal information when you visit my website, contact me, purchase products or services, join memberships, communities or programmes, subscribe to communications, attend events, complete questionnaires, or otherwise interact with Victoria Hamilton Lifestyle.

This Privacy Policy has been prepared in accordance with:

  • UK General Data Protection Regulation (UK GDPR)
  • Data Protection Act 2018
  • Privacy and Electronic Communications Regulations (PECR)
  • Data (Use and Access) Act 2025 (DUAA)
  • Applicable UK data protection and privacy legislation

1. WHO I AM

Data Controller

Victoria Hamilton Lifestyle

Website: www.victoriahamiltonlifestyle.co.uk

Email: hello@victoriahamiltonlifestyle.co.uk

For the purposes of UK data protection legislation, Victoria Hamilton Lifestyle is the Data Controller responsible for deciding how and why your personal information is processed.

2. PERSONAL INFORMATION I COLLECT

I may collect and process the following categories of information:

Identity Data

  • Name
  • Title
  • Date of birth (where relevant)
  • Social media usernames or handles

Contact Data

  • Email address
  • Telephone number
  • Postal address
  • Billing address

Transaction Data

  • Purchase history
  • Membership information
  • Booking details
  • Payment records (excluding full payment card information)

Client & Coaching Data

This may include information voluntarily shared through:

  • Coaching sessions
  • Styling consultations
  • Membership participation
  • Questionnaires
  • Assessments
  • Feedback forms

Examples may include:

  • Style preferences
  • Colour analysis information
  • Wardrobe information
  • Lifestyle information
  • Personal goals
  • Confidence reflections
  • Identity exploration exercises
  • Personal development information

Technical Data

  • IP address
  • Browser type
  • Device information
  • Website activity
  • Cookies
  • Analytics data

Marketing Data

  • Subscription preferences
  • Email engagement
  • Survey responses
  • Event registrations

3. HOW I COLLECT YOUR INFORMATION

I may collect information when you:

  • Visit my website
  • Submit a contact form
  • Subscribe to a newsletter
  • Download a free resource
  • Purchase a product or service
  • Join The Changing Room™
  • Join the From Stressed to Dressed™ Membership
  • Complete questionnaires or assessments
  • Attend workshops, webinars or events
  • Communicate via email, social media or messaging platforms
  • Participate in coaching or styling services

4. HOW I USE YOUR INFORMATION

I use your personal information to:

  • Deliver services and products
  • Provide coaching and styling support
  • Administer memberships and communities
  • Process purchases and bookings
  • Send service-related communications
  • Provide customer support
  • Improve products and services
  • Maintain business records
  • Comply with legal obligations
  • Protect against fraud or misuse
  • Send marketing communications where permitted

5. LAWFUL BASIS FOR PROCESSING

Under UK GDPR, I rely upon one or more of the following lawful bases:

Contract

Where processing is necessary to provide services, memberships, coaching, styling support, events or products requested by you.

Consent

Where you have provided consent, including:

  • Marketing communications
  • Newsletter subscriptions
  • Certain cookie categories

You may withdraw consent at any time.

Legitimate Interests

Where processing is necessary for the legitimate operation and growth of Victoria Hamilton Lifestyle and does not override your rights and freedoms.

Legal Obligation

Where processing is required to comply with legal, regulatory, tax or accounting obligations.

6. SPECIAL CATEGORY DATA

In the course of providing coaching, styling and personal development services, you may voluntarily share information that could be considered Special Category Data under UK GDPR.

This may include information relating to:

  • Physical wellbeing
  • Health-related matters
  • Personal circumstances
  • Confidence and self-image
  • Personal development journeys

Such information will only be processed:

  • With your explicit consent
  • Where necessary for the provision of services
  • In accordance with applicable legal obligations

I do not request Special Category Data unless it is relevant to the services being provided.

7. DATA (USE AND ACCESS) ACT 2025 (DUAA)

The Data (Use and Access) Act 2025 updates aspects of UK data protection law.

Victoria Hamilton Lifestyle is committed to complying with applicable DUAA requirements, including those relating to:

  • Data protection complaints
  • Transparency
  • Automated decision-making
  • International transfers
  • Legitimate interests processing

You may raise privacy concerns directly with me at:

hello@victoriahamiltonlifestyle.co.uk

Where required by law, complaints will be acknowledged and handled in accordance with applicable ICO guidance and legislative requirements.

8. MARKETING COMMUNICATIONS

If you choose to subscribe, I may send:

  • Newsletters
  • Educational content
  • Style advice
  • Event invitations
  • Promotions
  • Business updates

You may unsubscribe at any time by:

  • Clicking the unsubscribe link in emails
  • Contacting me directly

I do not sell personal information to third parties.

9. ARTIFICIAL INTELLIGENCE (AI) PROCESSING

Victoria Hamilton Lifestyle may use Artificial Intelligence (AI) technologies to support business operations and service delivery.

AI may assist with:

  • Content creation and editing
  • Educational resource development
  • Research and idea generation
  • Marketing support
  • Administrative tasks
  • Workflow management
  • Customer service support

AI tools used by Victoria Hamilton Lifestyle may include, but are not limited to:

  • ChatGPT
  • Claude
  • Gemini
  • Built Within the Hue & Stripe platform
  • Other AI technologies introduced from time to time

Where AI tools are used:

  • Reasonable steps will be taken to minimise the sharing of personal information
  • Appropriate safeguards will be applied where available
  • Human review will be undertaken before outputs are used in client-facing materials
  • AI will not be used as the sole basis for decisions that produce legal or similarly significant effects

Victoria Hamilton Lifestyle does not engage in solely automated decision-making without meaningful human involvement.

10. THIRD-PARTY SERVICE PROVIDERS AND DATA PROCESSORS

To operate Victoria Hamilton Lifestyle and deliver services effectively, I may use third-party providers including, but not limited to:

Website Analytics & Marketing

  • Google Analytics
  • Meta Pixel
  • Bit.ly

Email Marketing & Communications

  • MailerLite
  • Go High Level
  • LeadConnector

Membership, Community & Client Management

  • Go High Level
  • LeadConnector
  • Hue & Stripe
  • Membership and CRM platforms

Virtual Meetings & Events

  • Zoom
  • Google Meet

Design & Content Creation

  • Canva

Artificial Intelligence Tools

  • ChatGPT
  • Claude
  • Gemini

Website & Technical Services

  • Website hosting providers
  • Domain providers
  • Security providers
  • Cloud storage services
  • Technical support services

Professional Services that may be used

  • Accountants
  • Legal advisers
  • Consultants
  • Contractors

The providers used by Victoria Hamilton Lifestyle may change from time to time and this list should not be considered exhaustive.

All third-party providers are expected to maintain appropriate security and privacy protections.

11. INTERNATIONAL DATA TRANSFERS

Some service providers may process information outside the United Kingdom.

Where this occurs, appropriate safeguards will be implemented, including:

  • UK Adequacy Regulations
  • Standard Contractual Clauses (SCCs)
  • Other legally recognised transfer mechanisms

12. DATA RETENTION

Personal information is retained only for as long as reasonably necessary to:

  • Deliver services
  • Maintain records
  • Meet legal obligations
  • Resolve disputes
  • Protect business interests

Retention periods may vary depending upon the nature of the information and legal requirements.

Information will be securely deleted, anonymised or archived when no longer required.

13. YOUR RIGHTS

Under UK GDPR, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of information
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Request data portability
  • Complain to the Information Commissioner’s Office (ICO)

To exercise your rights, contact: hello@victoriahamiltonlifestyle.co.uk

You may also contact the Information Commissioner’s Office:

https://ico.org.uk

14. DATA SECURITY

I implement appropriate technical and organisational measures designed to protect personal information against:

  • Unauthorised access
  • Loss
  • Misuse
  • Alteration
  • Disclosure
  • Destruction

While every effort is made to protect information, no online transmission or storage system can be guaranteed as completely secure.

15. COOKIES

This website may use cookies and similar technologies to:

  • Improve website functionality
  • Analyse visitor behaviour
  • Support marketing activity
  • Improve user experience

Where required by law, non-essential cookies will only be used with your consent.

You can manage cookie preferences through your browser settings and cookie banner preferences.

A separate Cookie Policy may also be provided.

16. CHILDREN’S PRIVACY

Victoria Hamilton Lifestyle services are intended primarily for adults.

I do not knowingly collect personal information from children under the age of 13 without appropriate parental consent.

17. CHANGES TO THIS POLICY

This Privacy Policy may be updated from time to time to reflect:

  • Changes in legislation
  • Regulatory guidance
  • Business operations
  • Technology changes
  • Service updates

The most current version will always be available on the website.

18. CONTACT

For any questions relating to this Privacy Policy, your personal information, or your data protection rights, please contact:

Victoria Hamilton Lifestyle

Email: hello@victoriahamiltonlifestyle.co.uk Website: www.victoriahamiltonlifestyle.co.uk

Victoria Hamilton Lifestyle is committed to protecting your privacy while helping you reconnect with your identity, confidence and personal style through coaching, styling and educational experiences designed to help you Get Dressed For It!